Jumping to conclusions and moving on quickly can leave you badly exposed to unforced errors
Who�€™s the hero in most organizations? The person noted for quick decisions and the ability to �€œthink on her feet?�€� Or the one who takes time to consider the options and weight the alternatives, even if the answer appears clear? No [...]

The world that was once dominated by power politics is now mostly dominated by the making of easy money
The shift in which roles are valued by our society is less noticed, but far more important, than just about any economic trend today. Just because someone is wealthy doesn�€™t mean that he or she is a [...]

Re-considering the value of competition as a business technique
 
The number of doping scandals in professional sport lately ought to make us all think again about the true impact of today’s virtual cult of competition. Sport (together with warfare) is one of the commonest sources of folk ideas about business, so when the world of sport [...]

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When I�€™m out and about in the business arena discussing �€œthings employee�€�, the issues that are fast becoming big topics [...]

Why we need more humane use of systems and technology, not just sytems aimed at profits
The size and complexity of modern corporations increases the use of systems to manage them. Since the nature and use of systems depends on what they are designed to achieve—making ever larger profits, or creating better, more civilized workingsituations—there�€™s no [...]

Why being aggressive and macho isn�€™t the best way to deal with competition
In the business world of today, Charles Darwin�€™s earth-shattering theory of evolution is reduced to a platitude about the supposed benefits of unrestrained competition. The idea the toughest, most ambitious, meanest and most hard-driving people and organizations must invariably come out on top [...]

Don�€™t confuse what you believe with what is true
Beliefs, especially mistaken ones, have power over you because you treat them as the truth. A belief is no more than a thought or opinion that�€™s automatically treated as correct. In reality, they have no greater likelihood of being right than any other thoughts. But once you [...]

Getting too intense about work is a sure route to problems
 
When they begin to feel stressed and under too much pressure, most people blame it on the boss, the organization, or even the system. All are likely enough culprits, to be sure. But what if the finger of accusation for what is happening really ought [...]

Salespeople are motivated by money and competition. If you want them to sell more, offer more money, and have them compete for rewards. The sales contest is the perfect motivational combination.
Or so goes the conventional wisdom. But it�€™s wrong�€”and many of the best salespeople will tell you so. Here�€™s why.
Money and [...]

The basis of all ethics is concern and respect for other people
In the movie You�€™ve Got Mail, whenever Tom Hanks�€™ character wants to avoid responsibility for some piece of aggressive or unpleasant business trickery, he says the same thing: �€œIt isn�€™t personal, it�€™s business.�€� But surely business is personal. It�€™s all personal. Every choice [...]