It Takes a Village

Posted on 10 September 2008

Only sick egotists (and macho leaders) think success is all down to them alone

 
TeamWhile the expression “it takes a village” is often attributed to Hillary Clinton’s book about her vision for children in America, in fact it was the title of a children’s book a couple of years prior to Hillary’s writing. Some people also claim that it originated as an African proverb. Regardless of its derivation, to me this expression connotes something different — it is about how one’s career often progresses based upon the impacts of others.

At an award ceremony, the CEO of a company being honored thanked the committee issuing the award and said, “While I am the one chosen to receive this award, I am a mere representative of a much larger team that has truly earned this award.” Leaders, no matter how good they may be, are always representatives of a larger group.

I have always been a believer that in team-based environments, if each person focuses on what they are best at and allows the other team members to do the same, the outcome will be optimized. Imagine for a moment a baseball or a basketball team. If each player focuses on doing the best they can in their respective positions, the team operates very effectively. In fact, while a coach and a captain are important figures, in general a team will only win when each member adds value to the contributions of the other team members.

Teams and villages

Of course, the team extends way beyond what you see ‘on field’ at any one time. As Tom Peters points out, “Leaders can have great ideas and great visions, but the only way that change is effected is through [other] people.” If we, as leaders, are focusing on outcomes, we must reach out to, and rely on, the members of our ‘village’.

For example, my ‘village’ includes family members, friends, co-workers and business colleagues. I have things that I am quite good at and there are things that one of my ‘village’ members is better at than I am. It is my great fortune to have these individuals around me to help me reach a better outcome with their assistance than I would otherwise achieve on my own.

I often use various members of my village as sounding boards for e-mails, memos, presentations or discussions. As the MasterCard advertisement says, to me this input is priceless. I recommend to my employees that they too should seek the input of their respective ‘villages’ so that they can have the benefit of outside perspectives to ensure that the message they are trying to convey is clearly coming through, even to those who know nothing about it.

Ignorance can really be bliss

Not only are outside points of view valuable to ensure clarity of one’s message, but, as someone once said to me when I asked what they knew about my business, “My ignorance is my most valuable asset.” At first I thought this was a flip answer to my question, but upon reflection, this is an insightful and accurate statement. It is, in fact, an outsider’s ignorance that allows them to ask questions without being unduly influenced or constrained by existing paradigms; and allows for comments and feedback that might not be given by someone more ‘in the know’. I have even taken to hiring from outside the industry to reap the benefits of this blissful ignorance!

To make the best of your career, be certain to use your ‘village’ as much as possible. These family members, friends, colleagues and co-workers will provide a breadth of input and insight, allowing you to achieve tremendous results in all that you do. And don’t forget that as much as you have others in your ‘village’, you too are part of others’ ‘villages’.


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This post was written by:

Nina Simosko - who has written 14 posts on Slow Leadership.

Nina Simosko is Global Chief Operating Officer for the worldwide SAP Education organization and is a member of the SAP Senior Executive team. She is responsible for more than half a billion euros in global software and services revenue. She has more than 14 years of sales and operations management experience with a tremendous understanding of the global high-tech industry. Prior to joining SAP in 2004, Nina worked at Siebel Systems, where she served as the General Manager of Education for the Americas, Asia Pacific/Japan and also ran Global Support & Maintenance Sales. Nina joined Siebel after working at Oracle Corporation running the Global Education Sales & Marketing team. Nina is involved in the Forum for Women Entrepreneurs and Executives, the Professional Area Network for Women in Technology, and the Alliance of Technology and Women. She recently joined the board of directors of YES Reading, a non-profit organization dedicated to empowering students through literacy and investing in underserved public schools.

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5 Comments For This Post

  1. sambit says:

    Unless it is a project on self-development, it always takes a team to try out an idea. The success or failure of a path breaking theory is often the efforts put by the team for it. As the complexities of the trade grows the team becomes more and more important. Truly it is a village out there.

  2. Frode H. says:

    Hi Nina.
    Thank you for giving me a great alternative name to the worn out “team”.
    I love that more and more leaders tend to blog on the intranet sharing their thoughts with the employees and allowing feedback by comments. For large companies that is a great way to reach all the villagers.

    I also have a villager that disagrees with me on almost every idea. I love it. Making him my closest neighbor and friend as he always bring another view to my ideas, making them better.

    Taste this: Village spirit. Village building. I might never use the term team again. :)

  3. Nina Simosko says:

    Sambit, I couldn’t agree more. People often believe that the person communicating updates or status on a project is the person doing all the work. As we know, this is simply NOT the case. Rather, they are a part of the larger team and the the spokesperson for the entirety of the “village” of folks doing the lifting.

    Frode, happy to share a new term - especially one which is, in my opinion, more accurate in its description of how things get done. “Team” is somewhat trite and “village” seems to convey the message in just the right manner/tone. As for your neighbor, having those around us that don’t “yes” us to death is critical to, as you noted, taking ideas and “making them better.” We should always surround ourselves with others who complement our own capabilities, so as to round out the collective capabilities of our respective “villages”.

  4. Bay Jordan says:

    Nina

    Your Tom Peters quote really resonated with me. It seems to be somethng that so many executives forget and for evidence one need look no further than the failure rate of 60-90% for change initiatives. It seems to be an “altitude” thing that the higher up the organisation they move the more they forget and slip into the historic “command and control” mindset, expecting things to be done simply because they said they had to.

    That is why I remain absolutely convinced that, in order to get the message that an organisation is a community, something has to be done to break the ingrained habits that reinforce such behaviours. I like to think my concept of taking the glib statement “Our people are our greatest asset” literally and actually valuing them as assets will provide the catalyst to achieve this. Only then will it be possible to measure their people management skills more effectively and get away from the all too common scenario of lower level people being sacrificed for significant corporate foul-ups.

    Bay

  5. Nina Simosko says:

    Hi Bay,
    As you note, it might be an “altitude” thing. However, it also might just be an “attitude” thing. Leaders must adhere to your “glib statement” and understand that the assets go home at the end of each business day. When to view things from this perspective, perhaps they will value each and every member of their respective villages. Thanks for your comments!

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