Surviving in a culture obsessed with emotions
Have you noticed that the ‘appropriate’ question to ask someone today about a proposal is, “How do you feel about that?” Not, “What do you think of that?” or “Do you have any ideas on that?”
At least on this, US, side of the Atlantic, we live in a culture that is increasingly driven by feelings and emotions. Feelings are everything; thoughts are relegated to the second rate, suitable only for those poor people who haven’t yet ‘got in touch with their feelings.’
In a culture that extols feelings as the central concern in life, the result is not just a roller-coaster of ups and downs. It becomes almost impossible to discuss anything rationally, since you cannot dispute how someone else feels—however irrational or neurotic you think those feelings are. “But that how I feel,” becomes a simple way to end any argument, leaving things unresolved. Suggesting that any feelings are inappropriate, even silly, is dismissed as ‘unfeeling’. Empathy is promoted over reason, logic and even truth.
It’s high time for a little relief and a practical guide to coping with feelings in ways that don’t turn them into mad tyrants, personally and within any group.
The truth about emotions
Emotions happen. They are natural and inevitable. Neither statement makes them correct or the thoughts they produce true. Paranoia is not thinking, rationally and with evidence, that people are out to get you. It’s feeling they are, regardless of likelihood or any evidence to the contrary.
- You can neither force yourself to have ‘suitable’ feelings nor prevent ‘unsuitable’ ones from arising. Feelings cannot be controlled directly by any act of will.
- Feelings do not last, unless you work at keeping them alive. They always fade over time unless they are constantly stimulated, usually by imagining the original event again and again.
- Feelings, in themselves, are morally and ethically neutral. They just arise, whether you want them to or not. Feeling guilty about them is pointless. Questions of right and wrong are involved only when you act on your feelings, seek to stimulate them or deliberately keep them alive.
- Feelings need to be accepted, but not automatically believed or followed. Since feelings are merely an inevitable part of life, the only rational response is acceptance of their existence, followed by rational consideration of whether to do anything they suggest.
Danger! Emotions at work.
I encountered a situation this week where someone I know almost caused severe damage to his business by giving in to a temporary burst of negative feelings about a supplier. It was all sorted out in the end, but the trust between them has been damaged for some time to come. Worst of all, there was no real basis for the emotional outburst, other than frustration with a bad economy and fear that someone might, in some unknown way, be making things worse than they need be.
How many working relationships are damaged, even destroyed, every day by emotional outbursts? How many people nurse hidden feelings of anger or resentment, allowing them to poison their actions and make their own lives miserable? In the typical workplace, how many problems are directly due to jealousy, malice, fear or personal feuds? Yet, far from considering how to minimize such a potent source of workplace disruption, people equate authenticity—being who you are—with giving full rein to almost every passing emotion.
“All you need is love,” sang The Beatles. Sadly, it’s not true. Love is another feeling. A few moments with any divorce lawyer, police officer or paramedic will provide more than enough bitter evidence of how easily and frequently it dies, then metamorphoses into hatred.
Handling emotions sensibly
Ultimately, you are responsible for your actions and words, matter how you feel. Why allow feelings to provoke you into saying things you will soon regret? Why let your feelings—temporary and irrational as they are—push you around or lead you into making unforced errors?
Why wait to do something necessary until you feel like it? If it needs to be done, do it, regardless of how you feel at the time. Waiting to ‘feel right’ is the cause of most procrastination. Commonsense should tell you that, since you can neither produce a feeing by an act of will, nor prevent one, how you feel has no relevance to what you should be doing at any point in time.
Feelings happen, just like the rain falls. Getting mad at the rain won’t make it stop. Feeling guilty about how you feel won’t do anything except add guilt to the feelings you already have. Feelings should be left alone to rise and fall naturally. What you should be looking at is whether that feeling is pointing to something you need to do.
If you feel bad about something you said, that feeling may be pointing to a need to apologize. Think about it. If you feel good about a result, maybe you should be thanking everyone who helped you. Think about that too. If you feel unhappy, consider what may be causing it. If you feel excited, think about how you might use that energy in a positive way while it lasts.
Psychologists warn against repressing feelings. That means trying to pretend they don’t exist. It doesn’t mean you should not suppress—refuse to act on or encourage—feelings that are unhelpful or inappropriate. You aren’t responsible for the feelings that come to you, but you are definitely accountable for how you respond to them.
That, I think, needs careful and ethical thought, not goo-ey slogans about love. Barely a hundred years ago, ‘sentiment’ was viewed with considerable skepticism and distrust. It almost became a term of abuse. Maybe that went a little too far, but we surely don’t need to go to the other extreme and glorify emotions for their own sake.
Technorati Tags: emotions, feelings, relationships, responsibility, accountability


Do you want to decide right now that you’re going to be successful; and that you’re going to be able to handle that success when the time comes? “Ha!” you might say. “I should be so lucky! I’ll cross that bridge when I get to it.” No. If you want to design your own luck and put yourself on the path to success, start planning for it now. The graveyard of successful people who didn’t know how to handle their success is already brimming over. There’s no need for you to join them.
Richard E. Goldman, author of
Our human tendency to want to possess things has been a source of trouble from dim antiquity. As soon as we have something pleasant, we want to hang onto it—to catch the butterfly of joy and pin it onto a cork slab along with the rest of our collection. The fact that we can only do this by killing it never seems to occur to us in time.
The other day I was speaking with a neighbor—a single, 50-something woman who’s a high-level executive for a Fortune 50 company. She was coming home from work, carrying some packages. At the end of our conversation I said, “Enjoy your evening.” She replied, “Oh, I will. I have some delicious take-out.” Perhaps feeling this remark needed some context, she added, “I have some good stuff in the fridge, but these days the microwave just takes too long.”
Is it possible to care too much for the occasion? Is it possible to bring so much energy to a discussion or debate that the right solution gets lost in the drama? Do you bring the same level of energy to things that really matter to you as to those you could just let go? I am all for caring, but there is a point where caring too much creates unnecessary angst for everyone.
One of the things I find tough is coping with people who suffer with ‘delusional optimism’. It’s not that I object to people looking on the bright side. It’s the extent to which I see people hurting themselves and their prospects by doing so as a matter of principle that bothers me.
We’ve all heard about so-called stress tests to check up on the potential for banks to fail. By checking their finances and the strength of their balance sheets in advance, the government hopes to give them time to correct any problems and get ready for whatever lies ahead—this time without relying on government bail-outs and rescue plans.
How can you move on when it seems nothing and no one will give you a break? As unemployment grows and new jobs attract thousands of applicants, is there any way to keep yourself feeling tough enough to bounce back?
Getting to the point of understanding who you are and what matters to you most takes work—sometimes painful work and shocking moments of revelation. In traveling this road, we become stronger and clearer about what we want. In addition, we learn something else. We come to know what we do not want. That is powerful information. Knowing where we draw our line in the sand is a power play that is ours to use when the moment is right.
When we were kids, it was the best thing in the world to have friends knock on your door and ask you to come out and play.


